Refund policy

Sunflower Mist Return Policy

Applies to all Sunflower Mist brands, including Snack & Snuggle™ and Solavélla™ Skincare.

Return Window
We offer a 15-day return policy for all eligible items. You have 15 days from delivery to request a return.

Eligibility
Items must be unused, unwashed, and in original packaging with tags (for blankets) or seals intact (for skincare). A receipt or order number is required.

Skincare Items
For hygiene and safety reasons, opened or used Solavélla™ skincare products are non-returnable.
Unopened products may be returned within the 15-day window if still sealed and in original condition.

Blankets and Apparel Items
Snack & Snuggle™ blankets must be unused, unwashed, and free of odors, pet hair, or stains.

Starting a Return
Email Info@SunflowerMist.com with your order number, item(s), and reason for return.
Once approved, we’ll send you a prepaid return label and instructions.
Items sent without approval will not be accepted.

Return Shipping

  • If your item is defective or we sent the wrong product, we’ll cover the return shipping.

  • For all other returns, a return label fee may be deducted from your refund.

  • Original shipping costs are non-refundable.

Return Address
Sunflower Mist LLC
P.O. Box 186, Draper, UT 84020
(Use the provided label to ensure proper routing.)

Damages or Issues

Please inspect your order as soon as it arrives. If something is damaged, defective, or incorrect, contact us within 7 days with your order number and photos at Info@SunflowerMist.com so we can make it right quickly.

Non-Returnable Items

  • Opened or used skincare or body products (Solavélla™)

  • Custom or personalized items

  • Gift cards

  • Final-sale or clearance items

Exchanges

For faster service, return your item and place a new order for the one you’d like. Once we receive your return, we’ll issue a refund as outlined below.

Refunds

After receiving and inspecting your return, we’ll notify you of approval. If approved, a refund will be processed to your original payment method within 10 business days.
If more than 15 business days pass after your approval email and you haven’t received your refund, please contact Info@SunflowerMist.com.

Bulk, Corporate, & Angel Blankets™

Bulk, corporate, and Angel Blanket™ donation purchases are final sale, except for damaged or defective products.

Need Help?

Email us anytime at Info@SunflowerMist.com — we’re happy to help!